Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationships with all stakeholders and source new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensure everything runs smoothly and accurately
• Oversee and manage event expenditure within the events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various events’ policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and task them to different projects
• Evaluate the latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team, such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialisation in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possesses great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people management skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency, such as Mandarin/ Korean/ Cantonese, is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and ready to work longer and irregular hours, including weekends and during the event period

Benefits

At Karim Group, we believe work should be rewarding — both professionally and personally. When you join our team, you’ll enjoy:

• Annual cash flexible benefits
• Birthday leave to celebrate your special day
• Training and development opportunities
• Fun and engaging events
• An environment that offers exposure across different brands

You’ll be part of a vibrant, passionate team — with opportunities to learn, contribute meaningfully, and make a greater impact in this hospitality and lifestyle company.