Job Responsibilities

• Enhance guests’ dining experience by skillfully pair alcoholic beverages with food
• Employ upselling techniques to increase beverage sales and enhance guests’ satisfaction
• Organize the physical placement of wine and liquor in cellars and cabinets in alignment with the beverage list
• Solicit and relay guests’ feedback to the management team for continuous improvement of the beverage list
• Collaborate with the management team to identify opportunities for upselling and stock management
• Ensure the upkeep and maintenance of the wine and liquor inventory to meet guest demands
• Assess product quality and build rapport with suppliers/ vendors to ensure optimum quality standards
• Maximize sales opportunities through effective beverage sales strategies
• Demonstrate in-depth knowledge of the beverage menu and products to provide excellent service
• Supervise team members, provide training and development plans to enhance their skills, service techniques and performance
• Train other service team members on wine knowledge and techniques of presenting, opening, decanting and serving
• Adhere to the compliance of sanitation and safety regulations
• Any other duties as assigned

Job Requirements

• Preferable Degree or Certificate in Wine and Spirits Education Trust (WSET)
• 3-5 years of relevant experience
• Prior experience working in a preopening team would be advantageous
• Ability to demonstrate a high level of knowledge of wines, liquors, and cocktails
• Extensive knowledge on wines and able to provide the best recommendations for wine pairing with food to our guests
• Excellent communication and interpersonal skills
• Demonstrate strong leadership and motivational abilities
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

Benefits

At Karim Group, we value our Operations team members who bring our hospitality to life every day. When you join us, you’ll enjoy:

• A 5-day work week
• Competitive salary package
• Bonus
• Annual cash flexible benefits
• Annual leave starting from 14 days
• Staff meal benefits
• Birthday vouchers to celebrate your special day
• Company welfare initiatives and team events

Join a supportive and vibrant team where every role contributes to creating outstanding guest and customer experiences.