Job Responsibilities
- Create a welcoming and pleasant atmosphere for guests, ensure smooth seating arrangements, and provide excellent customer service
- Process payments, handle cash transactions with precision, and utilize the Point of Sale (POS) system efficiently
- Enhance the overall dining experience for customers by being a friendly and organized presence at the front of the restaurant
- Make reservations via phone or email and promptly respond to guest inquiries
- Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
- Maintain guest profiles and history, noting special occasions and requests
- Escort guests to their table and provide recommendation and information proactively
- Upsell special promotions and events to guests
- Adhere to the compliance of sanitation and safety regulations
Job Requirements
- 1 year of relevant experience
- Well-groomed, clean, and professional appearance
- strong customer service skills with a passion for creating memorable experiences
- Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays
Benefits
At Karim Group, we value our Operations team members who bring our hospitality to life every day. When you join us, you’ll enjoy:
- A 5-day work week
- Competitive salary package
- Bonus
- Annual cash flexible benefits
- Annual leave starting from 14 days
- Staff meal benefits
- Birthday vouchers to celebrate your special day
- Company welfare initiatives and team events
Join a supportive and vibrant team where every role contributes to creating outstanding guest and customer experience