Step inside and the city fades, unveiling a house of rooms where heritage and craftsmanship guide every experience. It is a place to drink well and belong, where each visit becomes a weave of moments, places, and people.

The Head Bartender is responsible for managing bar operations, leading the bar team, and delivering a consistent and high-quality customer service experience. This role involves team supervision, training, inventory management, and close coordination with management to ensure service and operational standards are met.

The role requires a hands-on leader who can manage daily service operations, engage customers, and ensure compliance with hygiene and safety standards.

Responsibilities

1. Bar Operations & Service Excellence

• Lead daily bar service with strong control over pace, quality, and guest experience- Ensure consistent execution of cocktails, non-alcoholic beverages, and bar presentation
• Oversee bar readiness, mise en place, opening/closing routines, and hygiene standards
• Handle service recovery professionally and escalate complex issues to the GM when required

2. Team Leadership & Training

• Lead, coach, and motivate bartenders and junior bartenders
• Conduct shift briefings, post-service reviews, and on-the-job coaching
• Manage onboarding and ongoing training to ensure consistent standards
• Foster a disciplined, respectful, and high-performance team culture

3. Guest Experience & Hosting

• Act as a visible host at the bar, building rapport with regulars and VIP guests
• Deliver personalised service by remembering guest preferences and details
• Coordinate closely with hosts and floor teams to manage bar seating and flow

4. Beverage Programme & Standards

• Maintain drink recipes, prep sheets, and service specifications
• Ensure consistency in taste, balance, presentation, and temperature
• Support menu updates and controlled trials for new beverages

5. Inventory & Cost Control

• Manage bar inventory, ordering, receiving, and stock rotation
• Conduct stocktakes, track variances, and reduce wastage
• Ensure POS accuracy for all bar items

6. Reporting & Communication

• Provide regular updates to the GM on stock, training progress, and operational issues
• Flag staffing gaps, equipment needs, or service risks early with proposed solutions

7. Any other duties as assigned by the Reporting Manager

Requirements

• Minimum 5 years of bartending experience, including 2 years in a leadership role
• Strong operational discipline and attention to detail
• Proven ability to train, coach, and lead a bar team
• Confident hosting skills and excellent guest engagement
• Comfortable working in a fast-paced, high-standard environment

Benefits

At Karim Group, we value our Operations team members who bring our hospitality to life every day. When you join us, you’ll enjoy:

• A 5-day work week
• Competitive salary package
• Bonus
• Annual cash flexible benefits
• Annual leave starting from 14 days
• Staff meal benefits
• Birthday vouchers to celebrate your special day
• Company welfare initiatives and team events

Join a supportive and vibrant team where every role contributes to creating outstanding guest and customer experiences.