CAREERS

Tea Master

Company: Gyutan-Tan Pte Ltd

Position Type: Full Time

This position as Tea Master (Bar) will lead the execution and development of our upcoming tea concept:

Casual Tea Beverages – fast-moving, approachable tea drinks including tea lattes, carbonated teas, and hot/cold tea selections.
Omakase Tea Experience – curated, high-touch tea sessions for the knowledgeable tea consumers.

This role ensures operational efficiency, consistent beverage quality, strong guest engagement, and team training across both formats.

1. Casual Tea Beverage Program (Higher Volume Operations)

Develop and standardise recipes for tea lattes, sparkling/carbonated teas, and seasonal tea beverages.
Ensure speed, consistency, and quality during peak service periods.
Optimise workflow and station setup for efficient production.
Train team member/s to execute drinks accurately with minimal wastage.
Monitor beverage cost, portion control, and inventory usage.
Support product innovation aligned with market trends and mass-market appeal.

2. Omakase Tea Experience (Premium Service)

Design and execute curated tea omakase sessions with storytelling and guest engagement.
Select teas, prepare brewing sequences, and create seasonal tasting themes.
Deliver educational and memorable tea experiences tailored to informed consumers.
Maintain premium service standards, presentation, and timing.
Continuously refine menus, pairings, and overall concept positioning.

3. Operations & Team Development

Develop SOPs for tea preparation, brewing standards, equipment usage, and service flow.
Train and coach service teams on tea knowledge, brewing techniques, and guest interaction.
Manage inventory, ordering, stock rotation, and supplier coordination.
Ensure compliance with food safety and hygiene standards (SFA requirements).
Support revenue targets, beverage COGS control, operational KPIs

4. Any other duties as assigned

Strong experience in tea programs, specialty beverage operations, or hospitality beverage roles.
Ability to operate in both high-volume casual service and premium experiential formats.
Strong training and SOP development capability.
Operationally hands-on with strong cost control awareness.
Good communication and guest engagement skills.

At Karim Group, we value our Operations team members who bring our hospitality to life every day. When you join us, you’ll enjoy:

Join a supportive and vibrant team where every role contributes to creating outstanding guest and customer experiences.